How long do I have to make a return?​

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You have 30 days to make a return. You must have posted the return back to us within the 30 day return period.

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Do I have to pay the return shipping cost?

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Yes, currently all returns must be paid for by the customer. We hope to be able to offer free UK returns in the near future.

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Do I have to tell you I am returning?

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We would always recommend contacting us to let us know what items your are returning and giving us any return parcel tracking numbers you have.

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Can I still return items if they are worn, damaged, or have the tags removed?

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Items must be returned unworn, unwashed, undamaged, and with all original tags attached. For hygiene reasons please try on any items over existing underwear when possible.

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If you receive a damaged/defective item, please contact us within 24 hours of receipt.

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How and when will I be refunded?

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Your refund will be processed within 10 business days after we receive your return. The refund will be issued to the original payment account.